When you have a failure or a setback. The very first thing to do is to say to yourself — ”Thank God for that, I could have made a mistake.” Failure is not about what we did wrong, but what we need to do right. Failure and setbacks are great because they tell you, usually quite clearly, that…

Let’s face it, the two things that take up most of your time are Email and Meetings — here are two techniques used by High-Performance Teams to better manage both. First a few eye-openers: High-Performance Team managers rarely get email from their team members unless it is deemed critical or is a something that requires a documented approval. High-Performance Team members only send emails to each other on a ‘need to know basis. (Need to know is determined by a Roles and Responsibilities exercise).

The practice or quality of including or involving people from a range of different social and ethnic backgrounds, different genders and sexual orientations pays big dividends. Diversity within a workplace encompasses race, gender, ethnic groups, age, religion, sexual orientation, citizenship status, military service, and mental and physical conditions, as…

“Everyone is needed, but no one is necessary.” — Bruce Coslet, Coach, Bengals. I have taken even the worst-performing teams all the way through to High-Performance, but not everyone makes the grade. Jim Collins in his iconic management book ‘Good to Great said that you need to get the right…

When you have a failure or a setback. The very first thing to do is to say to yourself — ”Thank God for that, I could have made a mistake.” Failure is not about what we did wrong, but what we need to do right. Failure and setbacks are great because they tell you, usually quite clearly, that…

People join companies but quit their bosses. First, a few eye-openers. · Over 50% of employees quit their job because of their managers. · Over 50% of global companies have difficulty addressing employee retention. · 92% of employees said that they would stay with their jobs if their bosses showed more empathy. · A…

A clear team vision is essential for several reasons It’s crucial to the success of a team. One highly-rated manager at Google explained that “having a compelling, shared team vision is crucial to the success of your team, as it allows all of you to stay focused and move forward in the same direction. Conversely, not having a…

Team member engagement is the degree to which a team member feels connected to their job. Engaged team members are far more productive than disengaged team members. (Disengaged team members feel no real connection to their jobs and tend to do the bare minimum.) The objective is to have a…

Daily stresses and the rush to get things done mean that we often fail to communicate clearly, diluting our ability to listen effectively and to influence and persuade. Here are six interpersonal skills, Respect, Trust, Body Language, Persuasion, Charisma and Emotional Intelligence. These can increase your management confidence and raise…